Krayons Power Stay Nontransfer 12hrs Stay Velvet Matte Liquid Lipstick, Wow Nude, Mask Proof, Smudgeproof, Longlasting, 4ml

KRAYONS

  • Rs. 149.00
    Unit price per 
  • Save Rs. 250
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Customer Reviews

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Suparna Ghosh
Love the product but the delivery was not that great

I hv used the liquid lipsticks and I love them. They are lightweight, highly pigmented, and completely transferproof. Also, quite comfortable on lips. But, the pain I had to go through was for the Delivery. I received the items after 20 days. The delivery partner of your's was postponing the delivery stating that I am not receiving calls. However, I never received any call ever. At the end it got delivered with another package from a different seller, which was on the 1st go for that seller. So, here I am unable to understand why the delivery company did that with your package and not with the other company's package. Btw, I hv received other packages before and after from that delivery company without any problem. So, why that happened with your package only? It's not your fault but there must be some issues between you and your delivery partner.

Hi Suparna,
We are extremely sorry for the delivery experience you had with our courier partner. We try our level best from our end to resolve each and every issue of the customer. We did the same and tried our level best to resolve it.There is no issues with the delivery partner as we dispatch hundred of orders with them,But sometimes, things just happen due to negligence of staff at lower level. We have already escalated the issue with the courier partner so that no such things happen in future with any of our customers.
We really apologize for the same and look forward for more orders from your side.Regards, Team OneLook


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